Jonathan Low CSP PCC MBA

Jonathan Low CSP PCC works with corporations especially in the banking, financial, property, education, tourism and hospitality sectors to measurably improve their leadership effectiveness and business performance in the areas of Service Quality, Sales Performance, Leadership Communication and Team Development.

Jonathan has more than 30 years of professional & international business experience in executive positions in the service industry and has worked with executives and their leadership teams throughout Asia and the Middle East. Prior to his executive coaching, speaking and consulting career, he has held several positions in key leadership and executive roles with various global five star hospitality groups in Asia.

A Certified Speaking Professional (CSP) and one of Asia leading Sales/Service Mastery & Leadership Performance Coach, Jonathan has successfully delivered his high energy, fun and highly engaging programs to international participants (ranging from executives to senior managers and directors) across Asia Pacific & the Middle East), besides being a transformational speaker at numerous international conferences.

Jonathan is also a ICF Professional Certified Coach (PCC) and a Certified Coach with Marshall Goldsmith Stakeholder Centered Coaching, working with executive teams to measurably improve their leadership and organizational effectiveness. He is also the certified advanced trainer by Six Seconds Emotional Intelligence (EQ), Certified Identi3 Trainer and Consultant, 6D of Breakthrough Learning Co, Certified Mental Toughness Coach, Reina Trust Building Institute, Jack Canfield Training Group, and uses the tools ,resources and knowledge to help organizations model excellence and peak performance at the workplace.

Key clients that Jonathan has worked with include AIA, Ayodya Resort Bali, Berjaya Hotels & Resorts, BMC Travel, Cardinal Health, CARiNG Pharmacy, Citibank, CIMB, Dorsett Hospitality Group, Equatorial Hotel Penang, Gran Melia Jakarta Hotel, JS Luwansa, GSC Signature, Hotel Maya Kuala Lumpur, Hwang Investment Mgmt, HSMAI Asia Pacific, IOI Properties, I&P Group, KL Convention Centre, LEXIS Hotel Group, Maybank, Mega Consult Saudi, Melia Hotels & Resorts, MSIG, Nestle, Nokia, ONYX Hospitality Group, Pan Pacific Hotels Group, Parkroyal Hotels & Resorts, Parkway Hospitals, Peninsula Bangkok, PMI Asia Pacific, Putra World Trade Centre, SEGI University Group, SenS & SereS Hotels & Resorts Bali, Siam Kempinski Bangkok, Sheraton Imperial KL, Sunway Hotels & Resorts, Sutera Harbor Resort, Tradewinds Corporation, Thistle Hotel, UOB, UUM, Volkswagen and WILO.

He is the CEO of Global Success Learning Academy & Global Success Hospitality, President (2015/2016) of the Global Speakers Federation (GSF) and Past President of the Malaysian Association of Professional Speakers (MAPS). His well-received motivational & speaking engagement topics include “ Winning Clients’ Loyalty”," Imagine the Possibilities",“The Power of ‘R’ Factors in Disruptive Times”, “Serve It Forward from a Heart on Fire". He is also the author of the book“Winning Clients Loyalty- 7 Proven Practices to Convert Clients into Amazing Fans.”

"I have learnt that to be successful, you will need to have a deep love and desire to continually develop yourself, surround yourself with a dream team of mentors, build relationships / add value and serve / help other people do the same, be it in work, family or life. That it where the term “SERVE IT FORWARD" came about”, adds Jonathan.